Steve Conley, the Red Sox IT guy, recently shared his trials and tribulations in an interview with Mass High Tech's Catherine Williams. Here are excerpts:
MHT: What kinds of ballpark technology are you planning for Red Sox fans?
CONLEY: What's coming from Major League Baseball is texted-ticketing on your
phones. I'm not sure when we're going to embrace it. It's still new technology.
There are a couple of teams that are already trying it (Pittsburgh Pirates and
the Oakland Athletics), but there are a number of hurdles to overcome.
MHT: What are the biggest challenges when you're installing new technology
into the oldest ballpark and smallest stadium in Major League Baseball?
CONLEY: Every winter we're working in a construction zone. There is a lot of
dust and whatnot so it's a tougher environment for gear. Two years ago, 80
percent of all our cables were cut. But opening day is not going to move because
my cables aren't in. As we start to add more services, we need to find space to
put this equipment. Space is at a premium. Closets become a premium. You need to
fight for all the space that you can.
MHT: Do you have a favorite pet technology project?
CONLEY: Actually, it's the one that drives me the craziest at the same time:
wireless. We put in a pretty high-scale wireless infrastructure, and last year
it was just completely bulletproof. This year, starting opening day, we had
nothing but problems from the press box. It can be related 100 percent back to
the
signing of Dice-K (Japanese pitcher Daisuke Matsuzaka) and the additional TV
trucks that run on the same frequency as the wi-fi. (Some TV stations) beam
their signals over right field and in the middle of the new bleachers, where
they are reflected back into the stadium. It will take out (two of the three)
wireless channels completely.
MHT: How did you figure that out?
CONLEY: I had to go back to my high school geometry.